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When you speak, you usually have a goal, right? Maybe you want to close a deal, get information, or make a connection. Do you know how to accomplish your communication goals?
Our body language, voice tone and pace carry more weight than the words we say. Body language trumps what we are saying verbally, and voice tone and pace color every word. The newer the relationship, the stronger your body language and visual appearance affect what your listener thinks you are saying.
When all your nonverbal messages and voice patterns match your words, you become an effective communicator.